Terms and Conditions

Welcome to Aroma Crate! These Terms and Conditions govern your use of our website and services. By accessing our website or placing an order, you agree to comply with these terms. Please read them carefully.


1. General Use

1.1. You agree not to use our website for any unlawful purpose or violate any applicable laws and regulations.


2. Products and Services

2.1. Product Information: We aim to provide accurate descriptions and images of our products. However, slight variations may occur due to manufacturing or display differences.
2.2. Availability: Product availability is subject to change without notice. We reserve the right to discontinue any product at any time.


3. Orders and Payment

3.1. Placing Orders: By placing an order, you confirm that all information provided is accurate and complete.
3.2. Payment Terms: We currently offer Cash on Delivery (COD) as our payment method. Payment is due in full upon delivery of the order.
3.3. Order Confirmation: Orders are subject to acceptance. We reserve the right to cancel or refuse orders at our discretion, including but not limited to cases of inaccurate pricing or stock unavailability.


4. Shipping and Delivery

4.1. We strive to deliver orders promptly to the address provided during checkout.
4.2. Delivery times may vary based on location and unforeseen circumstances.
4.3. Aroma Crate is not responsible for delays caused by third-party couriers.


5. Returns and Refunds

5.1. Return Policy: We accept returns for defective or damaged products within 7 days of delivery. To initiate a return, contact us at [email protected].
5.2. Refunds: Approved refunds will be processed within 6 days, using the original payment method or as a store credit.


6. Intellectual Property

6.1. All content on the Aroma Crate website, including text, images, and logos, is the property of Aroma Crate and protected by intellectual property laws.
6.2. Unauthorized use, reproduction, or distribution of our content is strictly prohibited.


7. Limitation of Liability

7.1. Aroma Crate shall not be held liable for any direct, indirect, or consequential damages arising from the use of our website or services, except as required by law.
7.2. Our liability is limited to the value of the order placed.


8. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.


9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws. Any disputes will be resolved exclusively in the courts.


10. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. 


Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:
Email: [email protected]

Thank you for choosing Aroma Crate!